Welcome to the TecDoc Catalogue Solutions Status page: you get insights into the operational status of different features and aspects of our platform-based products.
TecDoc Catalogue Platform
Operational
90 days ago
100.0
% uptime
Today
TecDoc Catalogue
Operational
90 days ago
100.0
% uptime
Today
TecDoc White-Label Solutions
Operational
90 days ago
100.0
% uptime
Today
TecDoc Catalogue Admin Tool
Operational
90 days ago
100.0
% uptime
Today
TecRMI Online
Operational
90 days ago
100.0
% uptime
Today
Opticat Online
Operational
90 days ago
100.0
% uptime
Today
Regions
Operational
Region AWS EU-Central-1
Operational
Region AWS AP-Northeast-1
Operational
Region AWS US-West-2
Operational
TecDoc Web Service Platform
Operational
90 days ago
99.98
% uptime
Today
Aggregate all Regions
Operational
90 days ago
99.98
% uptime
Today
EU-Central-1
Operational
90 days ago
99.95
% uptime
Today
US-West-2
Operational
90 days ago
100.0
% uptime
Today
AP-Northeast-1
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Jun 30, 19:39 UTC
Investigating -
Socket timeout, unable to connect to server The engineering team is investigating an issue with our TecDoc Web Service. During this time, users may experience some latency issues. We apologize for the inconvenience and will share any updates once we have more information. Thank you for your patience.
Time (UTC) : 2026-06-30T18:34:45
Jun 30, 18:40 UTC
Resolved -
This incident has been resolved.
Jun 30, 19:37 UTC
Investigating -
The required string was not found The engineering team is investigating an issue with our TecDoc Web Service. During this time, users may experience some latency issues. We apologize for the inconvenience and will share any updates once we have more information. Thank you for your patience.
Time (UTC) : 2026-06-30T19:07:20
Jun 30, 19:12 UTC
Resolved -
This incident has been resolved.
Jun 30, 19:36 UTC
Investigating -
Socket timeout, unable to connect to server The engineering team is investigating an issue with our TecDoc Web Service. During this time, users may experience some latency issues when accessing their regionally specific requests sent through the EU-Central-1 region. We apologize for the inconvenience and will share any updates once we have more information. Thank you for your patience.
Time (UTC) : 2026-06-30T18:32:00
Jun 30, 18:37 UTC
Resolved -
This incident has been resolved.
Jun 30, 19:30 UTC
Investigating -
The required string was not found
The engineering team is investigating an issue with our TecDoc Web Service. During this time, users may experience some latency issues. We apologize for the inconvenience and will share any updates once we have more information. Thank you for your patience.
Time (UTC) : 2026-06-30T19:21:42
Jun 30, 19:26 UTC
Resolved -
This incident has been resolved.
Jun 30, 19:20 UTC
Investigating -
The required string was not found
The engineering team is investigating an issue with our TecDoc Web Service. During this time, users may experience some latency issues. We apologize for the inconvenience and will share any updates once we have more information. Thank you for your patience.
Time (UTC) : 2026-06-30T19:11:42
Jun 30, 19:16 UTC
Resolved -
This incident has been resolved.
Jun 30, 19:10 UTC
Investigating -
The required string was not found
The engineering team is investigating an issue with our TecDoc Web Service. During this time, users may experience some latency issues. We apologize for the inconvenience and will share any updates once we have more information. Thank you for your patience.
Time (UTC) : 2026-06-30T19:01:42
Jun 30, 19:06 UTC
Resolved -
This incident has been resolved.
Jun 30, 19:00 UTC
Investigating -
The required string was not found
The engineering team is investigating an issue with our TecDoc Web Service. During this time, users may experience some latency issues. We apologize for the inconvenience and will share any updates once we have more information. Thank you for your patience.
Time (UTC) : 2026-06-30T18:51:42
Jun 30, 18:56 UTC
Resolved -
This incident has been resolved.
Jun 30, 18:50 UTC
Investigating -
The required string was not found
The engineering team is investigating an issue with our TecDoc Web Service. During this time, users may experience some latency issues. We apologize for the inconvenience and will share any updates once we have more information. Thank you for your patience.
Time (UTC) : 2026-06-30T18:41:42
Jun 30, 18:46 UTC
Resolved -
This incident has been resolved.
Jun 30, 18:47 UTC
Investigating -
Socket timeout, unable to connect to server The engineering team is investigating an issue with our TecDoc Web Service. During this time, users may experience some latency issues. We apologize for the inconvenience and will share any updates once we have more information. Thank you for your patience.
Time (UTC) : 2026-06-30T18:32:20
Jun 30, 18:37 UTC
Resolved -
This incident has been resolved.
Jun 30, 18:40 UTC
Investigating -
Socket timeout, unable to connect to server
The engineering team is investigating an issue with our TecDoc Web Service. During this time, users may experience some latency issues. We apologize for the inconvenience and will share any updates once we have more information. Thank you for your patience.
Time (UTC) : 2026-06-30T18:32:42
Jun 30, 18:38 UTC