TecDoc Web Service Region Specific Requests send to EU-Central-1 has an alert

Incident Report for TecAlliance TecDoc

Resolved

This incident has been resolved.
Posted Jun 30, 2026 - 19:36 UTC

Investigating

Socket timeout, unable to connect to server
The engineering team is investigating an issue with our TecDoc Web Service. During this time, users may experience some latency issues when accessing their regionally specific requests sent through the EU-Central-1 region. We apologize for the inconvenience and will share any updates once we have more information. Thank you for your patience.

Time (UTC) : 2026-06-30T18:32:00
Posted Jun 30, 2026 - 18:37 UTC
This incident affected: TecDoc Web Service Platform (EU-Central-1) and Regions (Region AWS EU-Central-1).
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